MORTGAGES
Insurance & Banking Assistance Center 08/26-08/27/23
- 9am to 5pm Whalers Village Parking Lot 2435 Kaanapali Parkway
- Borrowers with a Freddie Mac or Fannie Mae mortgage loan will receive an automatic 90-day forbearance, meaning that no payment will be due for at least 90 days. This forbearance is automatic – no contact with mortgage servicers is necessary.
- A 90-day forbearance is also available for Federal Housing Finance Agency (FHFA) and Veterans Affairs (VA) borrowers; however, homeowners are required to contact their mortgage loan servicer to request the forbearance.
- The Federal Housing Administration (FHA) offers housing counseling to any homeowner regardless of where they received their mortgage loan. Homeowners can contact the FHA housing counseling services at 1-800-569-4287 and the FHA Resource Center at 1-800-304-9320.
- If you are unsure of who owns your mortgage loan, the following tools can assist.
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- Utilize Fannie Mae and Freddie Mac mortgage look-up functions.
- Mortgage Electronic Registration Systems: https://www.mers-servicerid.org/sis/
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